Despite her compliance, including growing out her hair to conceal the tattoo, a complaint led to an investigation. The department then suddenly changed its rules to ban all head tattoos. On November 10, 2023, a captain photographed her covered tattoo, and hours later she was fired. Kay’Ana expressed shock, as she had followed both the original and revised policies. The incident raised concerns about how personal appearance policies can disproportionately affect people, especially considering hair texture and race.

The tattoo itself had deep personal meaning for Kay’Ana. Diagnosed with scoliosis, she saw the design as a symbol of strength and resilience, representing her overcoming challenges. However, she believes the tattoo was not the sole reason for her dismissal. She had previously reported sexist remarks and offensive jokes involving nooses during training—actions she found disturbing. Her courage to speak up may have made her a target within the department.

Two supportive captains, Jason Craig and Rodrick Shoots, faced disciplinary actions—one suspended, the other fired—prompting accusations of retaliation. While the department cited insubordination and policy violations, many critics argue the timing and circumstances suggest deeper issues with how dissent is managed.

Kay’Ana’s story highlights the tension between individuality and professional conformity. It sparks vital discussions about whether workplaces should adapt to embrace diversity and personal identity or continue enforcing rigid traditional standards. Her experience invites reflection on fairness, inclusion, and the true motivations behind policy enforcement.